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Daniels Faculty COVID-19 FAQs

Updated March 31, 2020 (9:30 a.m.)

ALL Daniels Current Students

These questions and answers are specific to ALL Daniels current students, both undergraduate and graduate. Below, under the heading "Undergraduate Students," are FAQs that apply only to current undergraduate students.

If your questions are not answered below, please email registrar@daniels.utoronto.ca

U of T COVID-19 FAQ Pages

St. George Campus

What University buildings are going to remain open? Who should I contact if I have questions? 

On March 23, 2020, Ontario premier Doug Ford announced the mandatory closure of all non-essential workplaces, except for a list of essential services, effective midnight, Tuesday, March 24, 2020.  

Our residences remain open. All libraries closed as of 6 p.m. on Tuesday, March 24, 2020. For further information, students should use the Contact Us button located at the top of the FAQ section on the University website.

Student Services

Is the Office of the Registrar and Student Services open?

The Office of the Registrar and Student Services at Daniels has moved its services exclusively to email and telephone. You will be able to continue to seek advice at registrar@daniels.utoronto.ca  or 416-946-3897.  

There may some disruptions to other University services or changes to operating times. We recommend that you check directly with each service and continue to monitor the University of Toronto’s website for updates. 

Where can I find updates regarding central student services?

Student Life Programs and Services remains available to help, with some modifications to how we are delivering our services. Updates on services and resources can be found here.

I’m an international student. Where can I go for help?

If you have any concerns or are in distress, please contact us at registrar@daniels.utoronto.ca. Additional information about work permits, visas, UHIP, etc. can be found here.

NEW/Amended March 31, 2020

Where can I find answers to questions pertaining to residence?

The Office of the Vice Provost has posted FAQs here to help answer questions. You can also find details on the housing website. If you have any questions or concerns, please do not hesitate to contact us at registrar@daniels.utoronto.ca.

The University has secured existing housing for those in residence through end-of-term, and is currently working on accommodations for students who may be in need of housing for the summer terms. 

1 Spadina and Facilities

Is 1 Spadina open to students?

No. One Spadina is not open to students. On March 23, 2020, Ontario premier Doug Ford announced the mandatory closure of all non-essential workplaces, except for a list of essential services, effective midnight Tuesday, March 24, 2020.  

Our residences remain open. All libraries are closed as of 6 p.m. on Tuesday, March 24, 2020.  For further information, students should use the Contact Us button located at the top of the FAQ section on the University website.

Are the shops open?

As of Wednesday, March 18, all shops, printing, and fabrication facilities in 1 Spadina are closed.

Can I access studio?

No.  As of 6 p.m. on Tuesday, March 24, all University buildings are closed and studio is no longer accessible.  

I need the shops to finish a model for my final assignment. 

Please be in touch with your instructor directly. All classes and finals have moved to online protocols and processes. Your instructor will advise you as to the adjustments and accommodations necessary for the remainder of your studio.

Is the library open?

As of 6 p.m. on Tuesday, March 24, all University libraries are closed until further notice.  Details can be found here.

I cannot return my library books. What should I do?

There will not be any fines accrued at this time. All items are automatically being renewed for a 60-day period.

The book drop outside of the library has been locked. Please hold on to your items until the Eberhard Zeidler Library reopens.

Are any of the libraries open on campus?

As of 6 p.m. on Tuesday, March 24, all University libraries are closed until further notice.  Details can be found here.

NEW/Amended March 31, 2020

I’m a graduating student and need to return my FOB key. How can I do this while facilities are closed?

Due to the recent closure of University of Toronto Faculties, we are asking students to retain their FOB keys until further notice. Further details will be made available for graduating students regarding the return of your FOB keys and your $100 key deposit.

NEW/Amended March 31, 2020

I still have money left on my print account.  How can I obtain my money?

Students may request the remainder of their print accounts to be refunded to them by cheque. Please complete and submit this webform to request your refund.

Travel

Will I be expected to remain on campus this term?

The remainder of all classes and finals have moved to online protocols and processes. Daniels students will be able to complete their current courses by a variety of means and will not need to be on campus or remain in Toronto. Please be in touch with your instructor directly, or check your email and/or Quercus account for information on how coursework will be administered and assessed. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports.

Are Daniels summer abroad/travelling courses still taking place?

No. Unfortunately, all Daniels summer abroad and travelling courses need to be cancelled for this year. 

Note that we are working to mount a limited number of online courses in their place.

Check back for these listings in the coming weeks.

Marks

When will my final marks for my Winter 2020 courses be available in ACORN? 

Some of your final marks might be available in ACORN in late April, depending on any term work extensions and/or adjustments made to final exams in your courses. We are striving to have your final marks for your S and Y courses available in ACORN by Wednesday, May 6. We appreciate your patience should there be any delays due to COVID-19-related challenges.

Financial Aid

I am in need of financial assistance because I have been impacted by the COVID-19. What can I do? 

Undergraduate students can complete the Emergency Undergraduate Grant Form and submit the completed form to awards@daniels.utoronto.ca. Graduate students can complete the emergency loan and/or emergency grant form, and submit to sgs.financial.assistance@utoronto.ca  

I have questions regarding financial assistance. Who can I contact?

All students can call our Daniels financial aid advisor, Jiffin Arboleda, at 416.864.8089, or email her at awards@daniels.utoronto.ca

NEW/Amended March 31, 2020

How can I get confirmation of funding?

For students in the funded cohort - If you require proof of funding as part of the study permit application (new or extension), students in the research stream programs PhD in Forestry and Master of Science in Forestry can email forestry@daniels.utoronto.ca. Students who are starting in the PhD program in Architecture, Landscape, and Design in September 2020 can provide the funding letter that they received as part of their admissions decision. 

Fees

Will Daniels be giving refunds for any courses I drop at this point, since classes have been cancelled? 

Classes have moved online, and no classes have been cancelled. No changes have been made to any of the normal tuition refund policies. If you find yourself in financial difficulty, please contact Jiffin Arboleda at awards@daniels.utoronto.ca.

Exams

What will happen to final exams? 

The remainder of all classes and finals have moved to online protocols and processes. Daniels students will be able to complete their current courses by a variety of means and will not need to be on campus or remain in Toronto. Please be in touch with your instructor directly, or check your email and/or Quercus account for information on how coursework will be administered and assessed. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports.

What will happen to my Arts and Science final exams?

The remainder of all classes and finals have moved to online protocols and processes. Daniels students enrolled in Arts and Science courses will be able to complete their current courses by a variety of means and will not need to be on campus or remain in Toronto. 

Please be in touch with your instructor directly, or check your email and/or Quercus account for information on how coursework will be administered and assessed. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports.

Since in-person exam sittings have been cancelled, can I make other plans on those dates/times?  

The expectation is that students will remain available during their originally scheduled in-person exam timeslots (EST time), so that the faculty can aim to facilitate online replacement assignments to take place at those dates/times. 

What is happening with my deferred Arts and Science exam that I am writing in April?

Deferred exams will be managed the same way as normal exams, but they will be adjusted so that no student needs to come to write an exam in person. Because any student's deferred exams could be connected to different courses offered originally in different terms, they will receive direct information on how their deferred exam(s) will be handled, and when.

Field Courses

I am enrolled in a field course for the end of April. Will it still be offered? 

Daniels field courses will be unable to transition to an online module. We will be contacting all students currently enrolled in a required field course that was to begin on April 27th. These courses will either be postponed to the end of August or later depending on the changes that evolve with COVID-19 over the next couple of months.

 

Accessibility

I am registered with Accessibility Services. Can I still access accommodations for my class? 

Please continue to consult your accessibility advisor as required. Accessibility Services can be reached through their main office line at 416-978-8060, and by email at: accessibility.services@utoronto.ca.

Accessibility staff are available to answer your questions and help you to arrange telephone or Skype appointments with accessibility advisors, learning strategists, and their adaptive technologist. In addition, the volunteer notetaking program continues to run. Volunteer notetakers continue to take notes online and upload to the notetaking portal. 

Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates

I am a student registered with Accessibility Services and I’m concerned about doing well in online formats. Can I request accessibility-related accommodations?  

We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If this is not a realistic option, or if you still have questions or concerns, please consult your accessibility advisor to discuss next steps. Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates

I am a student who usually writes tests and exams with accessibility-related accommodations. What are my next steps?  

It is very important you continue to register to receive accommodations for test/exams using the Clockwork Student Portal, even if you are intending to write an "online" evaluation with your class. Accommodated Testing Services will contact your instructor to make arrangements for extra time accommodations on your behalf, but it is critical that you continue to officially register with that office.   

If you wish to write at the Test Centre at 255 McCaul Street you still can do so, but it is important to reach out to Accommodated Testing Services as soon as possible to ensure staff are aware of your intention to write at the centre and not online with your class. If requested in advance, staff remain available at the centre to provide you with accommodated testing. tes.info@utoronto.ca  / 416-946-8584  

The deadline for undergraduate students to register with Accommodated Testing Services, should they wish to utilize accommodations for tests (including online examinations) for the April exam period, is March 23, as originally scheduled. 

2020 Convocation

What’s happening to the June 2020 convocation ceremonies?

As of March 25, 2020 (12:30 p.m.), the University has cancelled all convocation ceremonies for the spring 2020 season, previously scheduled to take place from June 2-19. Please read the message from president Meric Gertler here.  

Students who complete their degree requirements will still graduate and receive their degrees and parchments. The University is currently exploring possible alternative means of celebrating your graduation, and we will continue to share their updates.

Health

Are there any protocols I need to follow when I visit campus? 

On March 23, 2020, Ontario premier Doug Ford announced the mandatory closure of all non-essential workplaces, except for a list of essential services, effective midnight on Tuesday, March 24.  

Our residences remain open. All libraries closed as of 6 p.m. on Tuesday, March 24, 2020.  For further information, students should use the Contact Us button located at the top of the FAQ section on the University website.

This situation has caused anxiety/stress. I do not think I can perform academically in any remaining coursework/exams, but I don’t think it’s fair to have to drop the class. What do I do? 

Please contact us at registrar@daniels.utoronto.ca for advice on any academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911. 

I am not feeling well. What should I do?    

Everyone should stay home, not work, and self-isolate if they have flu-like symptoms.

If you experience symptoms of COVID-19 (e.g. fever, cough, difficulty breathing), you should use this Ontario Ministry of Health self-assessment tool.

If you are advised by a public health authority that you have tested positive for COVID-19, please contact ehs.occhealth@utoronto.ca immediately.

If you are a student: Currently, no student is required to have a doctor’s note or medical certificate for cold or flu-related absences, for self-isolation, or any other illness related absences. To receive academic consideration, students need to record their absence circumstances through the Student Absence Declaration form available on ACORN

If you are a student living in residence: If you experience symptoms while living in residence, quarantine yourself and phone your residence front desk, who will inform the dean of students/residence office. You should also record your absence through ACORN and call Telehealth Ontario: 1-866-797-0000 (TTY: 1-866-797-0007).

If you are a librarian, faculty member, or staff member: If you are sick or self-isolating you should contact your manager, chair, or division head per normal practice and complete the Employee Absence Self-Declaration Form, available in the HR Service Centre and linked below: 

Though many employees will be working from home, it is important to record absences to support public health tracking efforts.

Should I complete the Student Absence Declaration Form? I am not feeling well, but they are NOT flu like symptoms?  Do I need a VOI/Doctor’s note?

This tool should be utilized at any point in time that you require consideration for missed academic work.  The University is temporarily suspending the need for a doctor’s note or medical certificate for any absence from academic participation in the University. Please use the Absence Declaration tool on ACORN found in the Profile and Settings menu to formally declare an absence from academic participation. The tool is to be used if you require consideration for missed academic work. Please note that as of March 30, you can use the Absence Declaration for all absences even if the website still refers specifically to COVID-19.  The site will be updated shortly. 

In addition to this declaration, you are responsible for contacting your instructors to request the academic consideration you are seeking. 

Record each day of your absence as soon as it begins, up until the day before you return to classes or other academic activities. We will use this information for academic considerations, such as petitions and requests for extensions of term work. 

NEW/Amended March 31, 2020

Connectivity

I am having trouble with internet connectivity at home, what can I do? 

We understand that for some students, transitioning to working off campus is challenging as your internet connectivity may not be strong enough to accommodate alternative teaching methods, such as video conferencing.

Please contact central U of T services first, as they may able to assist you with your connectivity issues.

Due to changes in my course delivery, I need to increase my internet capabilities. This is causing me financial hardship, what can I do?

If you need to increase the speed of your internet connection and this unexpected cost is causing you financial distress, please apply for a bursary. Students will be required to show financial need. Questions regarding bursaries may be directed to Jiffin Arboleda at awards@daniels.utoronto.ca

Confirmation of Enrolment

NEW/Amended March 31, 2020

How can I get a confirmation of enrolment letter?

For undergraduate students, a Confirmation of Enrolment letter can be automatically generated for you through your ACORN account. A step-by-step guide can be found here for you to review. If the information provided for you is not sufficient, you can order a customized Confirmation of Enrolment letter through the Office of the Registrar and Student Services. A request form can be found on our website by logging into your Daniels Account. 

Graduate students should contact the School of Graduate Studies to request a confirmation letter.

Daniels Current Undergraduate Students

These questions and answers are specific to Daniels undergraduate students and apply to undergraduate courses being taken at Daniels and with the Faculty of Arts and Science.  

If your questions are not answered below, please email registrar@daniels.utoronto.ca.

Course Enrolment (UG Only)

Will the deadline to drop an S course from the academic record be extended?  

Yes. The Winter 2020 deadline to drop an S or Y course has been extended to April 25, 2020. You can drop an S or Y course on ACORN until this extended deadline.

Can I be re-enrolled in an S or Y course I already dropped? 

Please email registrar@daniels.utoronto.ca with your student number and the course code that you wish to be re-enrolled in. We will review your request. Please note that you may not be permitted to re-enrol if too much time has elapsed since you dropped the course. Each request will be reviewed on a case-by-case basis. 

Summer 2020 (UG Only)

I need to know if Summer 2020 courses will be online or in person earlier than April 20 to make my travel plans. What should I do? 

A final determination of delivery mode will be made by April 20 at latest for F and Y summer courses, and by June 13 for S courses. Decisions regarding courses that cannot be accommodated online or that are to be cancelled will be communicated to students who have enrolled in those courses. 

You can enrol in a Summer 2020 course for now, and drop it without academic or financial penalty before the first day of classes. 

Please refer back to this page in coming weeks for updated information on summer course offerings.

What is happening with Summer 2020 courses?

We have decided that all undergraduate Daniels Summer 2020 courses (F & S) will be offered remotely rather than in person, as is now the situation with current Winter 2020 courses.   Some courses that were to be offered will be either cancelled or will move to remote instruction.  A final determination of courses to be offered will be posted here soon.

Credit / No Credit (CR/NCR) (UG Only)

Is the deadline to select Credit/No Credit (CR/NCR) being extended? 

Yes. The deadline to select Credit/No Credit (CR/NCR) for S and Y courses in the 2020 Winter term is being extended. Students will be allowed to see their final grades before selecting CR/NCR.

NOTE: Given that there are only a few course meetings left in the semester, and that courses and final exams/requirements are being accommodated online, we do not encourage students to select Credit/No Credit for courses unless there are insurmountable extenuating circumstances (travel, or lack of online access, etc.). We can't fully predict how opting for CR/NCR might affect one’s ability to apply to graduate school, or to meet criteria for certain awards.

I see that ACORN now shows me that I'm allowed a maximum of 8.0 courses to be credit/no credit (CR/NCR). Is this the new maximum? 

In order to allow for students to be able to CR/NCR all or some of their courses this term, the CR/NCR limit on ACORN has been temporarily raised. The usual maximum of 2.0 FCE will reappear in the future. 

If I already selected CR/NCR for an S or Y course, will I be able to remove this designation and then reapply it after I see my final mark? 

Yes. With the extension of the CR/NCR deadline, ACORN should allow you to change this status directly. Contact us at registrar@daniels.utoronto.ca should you have any difficulty doing so.  

How do I select Credit/No Credit (CR/NCR) for an S or Y course now that the deadline has been extended? 

Log in to your ACORN account and follow the instructions to add a CR/NCR course.

I am a non-degree student. Can I select CR/NCR for a course in the Winter 2020 term?  

Yes. You may select Credit/No Credit (CR/NCR) for any number of your S and Y courses from the Winter 2020 term. This includes courses for which this option normally does not apply. 

How many courses can I allocate as CR/NCR?

You may select CR/NCR for any (or all) S or Y courses in the Winter 2020 term.  These courses will not be used towards your overall 2.0 FCE CR/NCR limit.    

Degree Explorer has been updated to allow CR/NCR courses from the 2020 Winter session to count for program requirements. 

Which courses can I CR/NCR?

You may CR/NCR all undergraduate courses at Daniels and the Faculty of Arts and Science.  Even courses for which this option normally does not apply (e.g. Daniels Studios and Arts and Science First Year Foundations Seminars, Research Opportunities Program, etc.) are included.  The 2020 Winter CR/NCR courses can also be used to fulfil program requirements towards graduation, both for June 2020 and future program assessment.  

Degree Explorer has been updated to allow CR/NCR courses from the 2020 Winter session to count for program requirements.  

Will I be able to CR/NCR a course that is required for my Specialist/Major/Minor program?

Yes. For this winter 2020 term, any and all courses for which you CR/NCR may be used towards your required program requirements.

The Daniels or Faculty of Arts and Science program that I wish to apply to requires minimum/average final grades in individual courses to apply. Will selecting the Credit/No Credit option for one or more of these courses exclude me from applying? 

You may still apply for your programs and the grades you receive will still be used to determine your eligibility for a program.  An internal record of the actual numeric final grade achieved for CR/NCR courses will be kept for 2020 Winter and these grades made available to departments for program application assessments.  

Will my application to graduate school or other studies be affected if I select CR/NCR this term? 

A notation will be included on each student’s transcript describing why CR/NCR grades were allowed in 2020 Winter in lieu of regular numeric final grades.  Please contact the institution(s) to which you are applying if they require specific grades in individual courses for entry.  

Again, given that there are only a few course meetings left in the semester, and that courses and final exams/requirements are being accommodated on-line, we do not encourage students to select Credit/No Credit for courses, unless there are insurmountable extenuating circumstances (travel, or lack of on-line access, etc..)  We cannot fully predict how opting for CR/NCR might affect one’s ability to apply to graduate school, or meet criteria for certain awards.

I’m an Arts and Science/Engineering/UTM/UTSC student who is taking a Daniels course in the Winter 2020 term. Do the Daniels Faculty deadlines to drop or to select CR/NCR a course apply to me?

Since you are a student from another division, you will follow the deadlines set by that division. Please refer to their updates/FAQs. 

FAS: https://www.artsci.utoronto.ca/covid19-artsci-student-faqs 
APSC: https://undergrad.engineering.utoronto.ca/covid-19-u-of-t-engineering-undergraduate-faqs/
UTM: https://www.utm.utoronto.ca/registrar/covid19.
UTSC: https://www.utsc.utoronto.ca/registrar/covid-19-information-and-updates