Back to top

Printing & Plotting

  1.  Prerequisites
  2.  Paying with Your Daniels Account
  3.  Printers, Plotters, and Costs
  4.  Printing
  5.  Plotting
  6.  F.A.Q.

 

Below, you will find information on the Daniels Faculty's printing services, printing support, printing tips, paying with your Daniels Account, refund policies, and printer set up.

Printing services offered by the Daniels Faculty include:

  • Colour printing using high-quality, large-format printers
  • Laser printers for both color and black & white output
  • ‘Plotters’ (large format printers)

Printing is provided on a fee-for-use basis. As a student or faculty member, you are given an account linked to your computer login that allows you to deposit money in advance of printing. The Faculty's pricing is competitive with other private printing services. Our goal is to provide convenient in-house facilities while recovering costs so that the printing facility can be self-funded for maintaining equipment and purchasing supplies.

The most common method of printing is to use one of the lab computers to send your print jobs to the printers. Printing via your own computer on the wireless network is possible only for the laser printers, not plotters.

 

Printing Prerequisites

Plotting Prerequisites

To submit a job to Oce ColorWave 500/600 plotter through the Terminal, you must have:

  • An active Daniels user account
    • Username: UToRID
    • Password: Student #
  • A FOB ID registered with IT
  • A balance of $30 or more present on account
  • A job saved to the Plots folder on the FTP

If all requirements are met: go to the Terminal located near the Oce plotter; it should show the Kiosk User interface. If not, please restart computer to automatically login into the submission interface.

 

Paying with your Daniels Account

Login

Your Daniels Faculty Account allows you to access and pay for faculty services, such as printing and plotting. A positive balance must be maintained to access these services. At least $30 is required on your account to use the plotters.

  • Rates for laser printers are charged per printed page. A two-sided print is considered two pages for billing purposes.
  • Rates for plotters are per linear inch.
  • Bond = White paper, Mylar = Polyester Film

Printers & Plotters (Please note cost changes for B&W and Color printing)

Location Floor Type Paper Size Cost
Graduate Studio 3 Printer  (Grad MFP) 8.5"x11"(A4) Letter
11"x17"(A3) Tabloid
B&W - $0.04 Color - $0.08
B&W - $0.08 Color - $0.16
Undergraduate Studio 2 Printer (Daniels MFP) 8.5"x11"(A4) Letter
11"x17"(A3) Tabloid
B&W - $0.04 Color - $0.08
B&W - $0.08 Color - $0.16
Library 1 Printer (Daniels MFP) 8.5"x11"(A4) Letter
11"x17"(A3) Tabloid
B&W - $0.04 Color - $0.08
B&W - $0.08 Color - $0.16
Plotter Room (Rm 177) 1 Plotter (OCE) 42" Roll Bond
36" Roll Mylar
Bond - $0.35 per linear inch
Mylar - $0.45 per linear inch

Location Map

Graduate Students and Faculty members can have their FOB assigned to their Pharos Print Account. A FOB is required to use MFP scan and copy functions as well plot through the Oce plotter.

Undergraduate Students who have a Daniels computing account can assign a personal PIN number to their Pharos Print Account to use the copy and scan functions on the Eberhard Zeidler Library MFP printer.

To check your Daniels Account balance or add money to the account, FOB assignment on the "My Account" page on our website.

Funds will be subtracted from your print account, when you print, plot or copy.

 

Printing


How do I Print from my Laptop?

Printing Services are offered using a system set up to allow for convient use from any computer connected to the Daniels (wireless/wired) network using your Fob.

To print using a Faculty Printer using your own computer you must have the Pharos printing software installed and be connected to the Daniels network. A Fob is is necessary for identifying print jobs associated to you.

Graduate Studio Printers

The Graduate Studio have two Canon Printers available for use. They are located on the East and West sides of the studio. To use these printers, you will have to select the Grad-MFP printer setup, the Daniels-MFP will NOT work for these printers.

Next time you send a file to print from your personal computer, Pharos client will automatically update with the new package, which includes Grad-MFP queue. Select it as a printer for your next print and it can be released on any of the Canon devices. In case you cannot see “Grad-MFP” when printing, make sure to re-install the Pharos Popup Package below.

Below is a step-by-step guide to printing using this system:

               Printing Guide for Windows 10
               Printing Guide for Mac OS

 

Where do I Print/Cut?

This is a map with the locations of all the printers and cutters in 1 Spadina:

 

Printing Support

The Printing Facilities involve highly sophisticated and automated systems configured to process and account for your laser and large-format prints. Although printing services are available 24 hours, IT support can only be provided during normal IT department hours.

All of the printing devices need regular attention for maintenance, changing ink, paper, and modular hardware components. This type of servicing is available during regular IT business hours 9:30am-5:00 PM Monday to Friday, and by Student Support Staff until 11 pm most weekdays and weekends. Changing of paper, ink, and supplies is not available after these hours and supplies can often run out during high demand times like final reviews.

    If you think that your printing account was abused, change your password immediately by logging on to any school computer, press Ctrl+Alt+Del and select Change Password option. Speak to IT staff if you have any concerns

    Negative Balance on your Print Account
    If the balance on your print account is negative (which may occur in certain circumstances related to the way the plotters operate) it is your responsibility to ensure sufficient funds are deposited to move your account out of deficit. Please note values in brackets are negative (i.e. ($32.02) is -$32.02). If your account shows a negative balance, you will not be able to use any of the services listed below.

    • FTP access
    • VPN access
    • File resources
      • Courses
      • Resources
      • Net-Temp
      • Plots
      • Scans
      • Homes

    Refund Policies

    All issues regarding printing refunds will be considered no later than next business day.

    NO refunds will be considered if:

    1. Printed PDF file was not created by Adobe Distiller (called “Print to PDF”- see below)

    2. File printed with wrong page orientation

    3. File printed twice

    4. Prints cancelled by you from plotter/printer Control Panel

     

    Printer Software and Setup

    The program Pharos print management is used to run, manage, and monitor printing accounts. To use the facility printers from a non-faculty computer a package, called “Pharos Popup”, must be installed on your computer.

    For easy installation we have prepared packages for Windows and Macs with predefined printers and Pharos Popup software. Please download (by clicking on the links below) the appropriate package and install it on your computer to gain access to printing facilities.

    MAC users with OS version 10.6, 10.7 and 10.8 have to manually install drivers and restart your computer. Software could be found under Resources folder on Daniels FTP server.

    Pharos Popup Packages
     Windows 64bit
     Windows 64bit - Admin
     Mac OS X 10.9 - 10.10

     

     

    Plotting


    Currently Only OCE Colorwave 500/600 Plotters are available for use - Print Size 42 Inches wide for Bond and 36 Inches wide for Mylar.

     

    Submitting Your Files to a Plotter - FTP

    There is one method of uploading your print file: Manually copying or FTPing the file to the Plots directory.

    The Plots folder is accessible with the path ftp://files.daniels.utoronto.ca/Plots/.

    Once the file is uploaded you may submit the file to the server for processing. Files will remain here for one day only and be erased automatically by system.

    Remember:

    • You must have made a VPN connection first to use this path or be logged on to one of the lab computers.
    • Alternately you can use FTP to transfer files to the 'Plots' folder.

     

    How do I Plot?

    Step-by-step guide to plotting using the OCE Plotters: 

    Plotting Guide

    Guide with tips and common issues when Plotting: 

    Plotting Tips & Issues

     

    WebPlot

    Our WebPlot service provides an interface for submitting files to the HP and Epson plotters via a web browser. Only PDF file formats are allowed using WebPlot (see 'Plotting Tips,' below, for more information). Custom dimensions are permitted but are limited to the roll dimensions of the plotter; choose 1 inch less than on each size of the roll.

    Large Format Printing Time

    Typical large-format printing will take 5-10 minutes to process and another 5-10 minutes to print via webplot — if there are no other jobs queued before your job. (The OCE is much faster). In the Webplot during peak periods, (reviews) there could be a backlog of several hours from previously queued jobs waiting to be printed. Up to a 4-5 hour wait is not uncommon the evening before or the day of a review. Please plan accordingly and check the status of the queue, via the web, before deciding to print.

    Plotting tips

    1. Before you send the file to print, either to webplot (Epson, HP5500) or OCE printer, make sure that PDF is created with Adobe Distiller. To do that, print your original file by selecting Adobe PDF as printer and entering file’s dimensions in Postscript Custom Page Size. Not doing so, may result in failing to print, missing images, wrong colors and the print queue freezing.
    2. When sending a file to webplot, do not forget that you have to enter dimensions of your file. Just input real height and width of the document as you see it when PDF is opened on the screen. System does not have the ability to preview file and will rely only on information entered by user, and then will rotated it according to provided size of the document and paper roll width.
    3. If your file printed twice then it was sent twice. In rare cases if printer encounters an error during printing it will restart the same job again, but billing for the first print will not be send to Printing Account Server and you will not be charged. If file sent to printer that is out of paper or ink, e-mail must be sent to IT group with request to cancel it if you are planning to print it on different printer.
    4. We introduced Test Print option on Epson and HP5500 plotters which cost 1 cent for prints up to 2 linear inches. This option is NOT available on OCE printer.
    5. If the document is cancelled by you, in any stage, it might result in queue freeze or physical damage to printing device. Do NOT under any circumstances press buttons on printers' Control Panel. OCE printer is an exception since you can see the queue on Control Panel. You can select your file and press Delete button.

    To decrease colour mismatch we encourage first sending a test print to HP or Epson plotters. A test print on any plotter, except OCE, costs: $0.01 up to 2 inch.

    We recommend using Adobe RGB colour profile when using Webplot (HP and Epson). The Adobe RGB profile has a good range of colours that when processed through our print system comes close to what is produced on the LCDs in the labs. Whenever possible, when printing a series,  use the same plotter for the series to avoid colour shifts. For the OCE plotter use CMYK colour profile.

    Plotting involves several procedures that happen behind the scenes when a job is submitted. Jobs pass through a Raster Image Processor (RIP) server where they are processed and then passed on to the plotters. Printing account information is also processed here to bill your account.

    All PDF’s must be created by “printing” to the Adobe PDF Writer. You can access the PDF writer by going to "print" in Acrobat, but rather then it printing anything, it will create a PDF and ask you where you would like to save this file. DO NOT use “Save as” or “Export to PDF” from programs like Illustrator. Please use the lab computers or install the latest version of Acrobat on your laptop. The older version of Acrobat writer can cause problems.

    Known Issues with Acrobat 8.0 from Adobe Creative Suite:

    • Some files may be rotated 90 degrees when they are created.
    • When you go to print these files they are oriented incorrectly.

    To minimize these rotation errors please remake newly created PDF's again by opening them in ACROBAT, re-enter the dimensions and re-create the PDF.

    IMPORTANT: You have to properly prepare and orient your file in it's original application (not PDF itself) according to the roll sizes loaded to the plotter - the width of the plot should not exceed width of the roll.

    It is required that you have a minimum of $30 in your printing account to print from the plotters. This is because the billing system for the plotters is post-production counting of your print. Sufficient funds must be in your account prior to printing in order to cover the anticipated charges.

    Any issues regarding refunds for printing will be considered no later then the next business day.

     

    Line Drawings

    We offer a special post-print discount for line drawings from AutoCAD only on HPZ6200 plotter. Note: Line drawings cannot be sent to the Epson plotter.

    In recognition that line drawings use less ink we offer a special reduced rate of 30% off the regular pricing. Please bring your line drawing plots to the IT staff to get the discount applied to your account.

     

     

    Printing & Plotting F.A.Q.


    Which plotter should I use?

    You would choose the plotter based on the preferable media. All Plotters are loaded with different types of paper and roll sizes are differing. Please check Plotters section for availability.

    Which file formats are supported?

    Only PDFs created with Adobe Acrobat are accepted for plotting. Files Saved to, Exported to, etc. may produce an error or print incorrectly.

    Which color profiles should I use when creating a file?

    HP and Epson plotters are RGB, for OCE use CMYK profile.

    How much will I pay for my prints?

    Each print is charged by linear inch. Prices vary on all plotters. Refer to Plotters section for Costs.

    Can I use plotters outside of business hours?

    Yes, our print facilities are available 24/7 but with limited or no support after hours.

    What are the responsibilities of the Help Desk attendees?

    Help Desk attendees are responsible for replacing printing supplies, basic troubleshooting, reporting any computing issues to IT Department, and can guide you through wireless/FTP/Printers setup.

    Can I get a refund if something went wrong?

    Users are responsible for correct submission of the file. If you feel that the system or printer caused an error, you should enquire to IT Department no later than next business day.

    Can I cancel my plot after submission?

    You can cancel your submitted job only on OCE plotter and only if its still in queue (before the file is completely processed by the printer).

    Can I bring my own paper to print on any of the plotters?

    No. Each plotter is configured for specific media and only supplies approved by manufacturer are accepted.

    Is there a discount for line drawings only file?

    There is 30% discount for line drawings printed on HP Plotters ONLY.

    What happens if plotter runs out of supply during my print during office hours?

    Advise IT Department ASAP.

    What should I do if I submitted the file but the plotter ran out of ink or paper overnight?

    A Help Desk attendee will replace needed supply. If no one is on duty, you will have to wait until morning (Monday-Friday) or until the next Help Desk Shift over the weekends. We ask all students to send an e-mail to IT@daniels.utoronto.ca if you wish your submitted file to be removed from the queue and you no longer require that file to be printed. Otherwise your account will be charged when supply is loaded.

    What should I do if I have a negative balance on my print account?

    If the balance on your print account is negative (which may occur in certain circumstances related to the way the plotters operate) it is your responsibility to ensure sufficient funds are deposited to move your account out of deficit. Access to certain services will be restricted when carrying a negative balance. Please note values in brackets are negative (i.e. ($32.02) is -$32.02).

    Where can I find the printers available to students?

    There are three printers useable through the Daniels network by students.
    The first is located in the library just beside the east entrance of the 1st floor.
    The second is located beside the kitchenette on the west side of the 2nd floor studio.
    The third is located in on the east side of the 3rd floor studio.

    Location Map

    Where do I scan my fob on the printer?

    Place your fob on the area below until it is verified. This may take a few seconds.